Skip to Content

Privacy Policy

Effective Date: March 30, 2025

At Timbergood, we respect and value your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and the rights you have regarding your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data from you when you interact with our website, make purchases, or contact us. The types of personal data we may collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Credit card details and other payment information.
  • Account Information: Username, password, and purchase history.
  • Technical Data: IP address, browser type, device type, location data, and activity on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Orders: We use your personal data to fulfill orders, process payments, and deliver products or services to you.
  • To Improve Our Services: To personalize your shopping experience and improve the functionality and content of our website.
  • To Communicate with You: To send you order confirmations, updates, and promotions if you’ve opted-in to receive marketing communications.
  • To Comply with Legal Obligations: To meet legal requirements such as tax and accounting obligations or to comply with requests from law enforcement authorities.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Contractual Necessity: We process your data to complete transactions and provide services you have requested (e.g., fulfilling orders).
  • Consent: We may process your data with your consent, especially for marketing communications. You can withdraw your consent at any time.
  • Legitimate Interests: We may process your data for legitimate business purposes, such as improving our website or preventing fraud.
  • Compliance with Legal Obligations: We may process your data to comply with applicable laws and regulations.

4. Sharing Your Information

We will never sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third-party service providers to assist with:

  • Payment Processing: We share necessary payment details with payment gateways to process your transactions securely.
  • Shipping and Delivery: We may share your information with logistics and shipping companies to deliver your order.
  • Marketing Partners: If you’ve consented, we may share your details with trusted marketing partners to send you relevant offers.

All third-party partners are required to safeguard your personal data and comply with applicable data protection laws.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you have an account with us, we will retain your account data as long as you wish to use our services.

6. Your Data Protection Rights

As a resident of the European Union, you have the following rights under the GDPR:

  • Right to Access: You have the right to request a copy of your personal data we hold.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your data, especially for marketing purposes.
  • Right to Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Security of Your Data

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and provide a more personalized experience. You can adjust your browser settings to control cookies or opt-out of non-essential cookies.

For more information, please refer to our [Cookie Policy].

9. Third-Party Websites

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised date. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Timbergood

Vake District Nutsubidze slope V m/r, building N3, Apartment N32. Tbilisi City

Email: info@timbergood.com

Phone: +995 558 48 55 21

This Privacy Policy was last updated on March 30, 2025.